Aug 27, 2026
An Update for Our Early Wisephone Supporters
You were one of the people who believed in Wisephone early, and we're grateful for your patience and support as we built Wisephone II.
When you purchased your Wisephone, we offered the ability to use the basic phone experience without an ongoing WiseOS subscription. As WiseOS has grown, the experience now requires ongoing software development, security, device management, infrastructure and licensing, app reviews, updates, and customer support.
Going forward, an active WiseOS subscription will be required to continue using the WiseOS experience.
We know this is different from what was available when many of you first purchased your Wisephone. As a thank-you for being an early supporter, we're giving you six months of WiseOS credit — up to $89.94 in value.
Your Early Supporter Offer
Choose the billing option that works best for you.
Monthly
$14.99 off per month for 6 months
Use this code when signing up for a monthly WiseOS plan.
Annual
$89.94 off your annual subscription
Use this code when signing up for an annual WiseOS plan.
Please redeem your offer within 30 days.
What Happens If I Don't Subscribe?
Nothing changes immediately.
Your Wisephone will continue working normally for 30 days after the update is released.
Days 0–30
Your Wisephone works normally.
You can continue using your Wisephone as you do today.
Days 30–120
Your device enters Setup-only mode.
After 30 days without an active subscription, your device will enter Setup-only mode.
Emergency calling and text messaging, where supported, will remain available.
You'll then have an additional 90 days to reactivate your subscription without a reprovisioning fee.
After 120 days without an active subscription
Your device will be unenrolled from WiseOS.
Your device will be:
Removed from our device management system
Factory reset
Returned to a standard Android state
Any data stored on the device will be deleted when it is factory reset.
Important: Back Up Your Data
If you have photos, contacts, messages, or other data stored on your Wisephone that you want to keep, please back it up before your device is unenrolled.
Your Questions, Answered
Why am I receiving this message?
You were one of our early Wisephone II supporters. As a thank-you for your patience and support while we built and improved Wisephone II, we're giving you six months of WiseOS credit as we make this transition.
When do I need to redeem my offer?
Please redeem your early supporter offer within 30 days.
What happens after my six-month credit ends?
Your WiseOS subscription will continue at the regular price for your selected plan unless you cancel or change your subscription before your next billing period.
What happens if I don't want a WiseOS subscription?
You can continue using your Wisephone normally for the first 30 days. After that, your device will enter restricted Setup mode.
If you don't activate a subscription within the applicable 90-day period, your device will be unenrolled from WiseOS, factory reset, and returned to a standard Android state.
What happens to my data if my device is unenrolled?
Your device will be factory reset, which erases data stored on the device. Please back up anything you want to keep before your device is unenrolled.
Where can I learn more?
For additional information about subscriptions, Setup mode, device unenrollment, reprovisioning, and other common questions, see our WiseOS Subscription FAQs.
We're Here to Help
We know this is a significant change, and we want to make the transition as clear and straightforward as possible.
If you have questions about your WiseOS subscription or what this change means for your device, our team is here to help.
Important Documents
We've updated our Terms of Service and Privacy Policy to reflect the current WiseOS subscription and device lifecycle experience.