Privacy policy

Last Updated: March 2, 2026 

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY ALL THE TERMS OF THIS PRIVACY POLICY AND OUR TERMS OF SERVICE. IF YOU DO NOT AGREE TO SUCH TERMS, EXIT THIS PAGE AND DO NOT ACCESS OR USE THE SERVICE.

We are committed to respecting and protecting the privacy of the personal information we obtain from you through the Service, and we have created this Privacy Policy to inform you about how we collect, use, and share your personal information, and about our privacy practices in general.

We are always ready to address your questions and concerns regarding this policy and our privacy practices. If you would like to contact customer service, please contact us at the email address at the end of this Privacy Policy.

We continually strive to find new ways to enhance your experience with the Service, and we may modify this Privacy Policy from time to time to reflect changes in our privacy practices.  By continuing to access and use the Service you agree to any such modifications. Therefore, you are responsible for reviewing and should become familiar with any such modifications. You are encouraged to review this Privacy Policy periodically and to check the “Last Updated” date at the top of the Privacy Policy for the most recent version.

1. Introduction

1.1. TECHLESS, INC (“TECHLESS,” “Company,” “we,” “us,” or “our”) is committed to respecting and protecting the privacy of personal information collected through our websites, devices, software, and related services (collectively, the “Service”).

1.2. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information.

1.3. We may update this Privacy Policy from time to time. Continued use of the Service after updates constitutes acceptance of the revised policy.

2. Scope and Application

2.1. This Privacy Policy applies to:

1. www.techless.com

2. www.wisephone.com

3. Wisephone devices

4. WiseOS and related software

5. Device provisioning and management systems

6. Customer support interactions

7. Any successor portals or applications

2.2. We may act as:

1. A data controller, where we determine the purposes and means of processing personal data; and/or

2. A data processor, where we process personal data on behalf of an account holder or other authorized party.

2.3. This Privacy Policy is intended to comply with applicable privacy laws, including where applicable:

1. California Online Privacy Protection Act (CalOPPA)

2. California Consumer Privacy Act as amended by CPRA (CCPA/CPRA)

3. Children’s Online Privacy Protection Act (COPPA)

4. EU/UK General Data Protection Regulation (GDPR)

3. Categories of Information We Collect

3.1. Personally Identifiable Information

Personally Identifiable Information includes information that identifies, relates to, describes, or could reasonably be linked to an individual or device.

3.2. Account Information

We may collect:

1. Name

2. Email address

3. Phone number

4. Billing address

5. Subscription status

6. Account credentials

3.3. Device and Technical Information

We may collect:

1. Device identifiers (such as IMEI or serial number)

2. Device manufacturer and model

3. Operating system version

4. Enrollment identifiers

5. Configuration and compliance status

6. Diagnostic and performance data

3.4. Usage and Analytics Information

We may collect:

1. IP address

2. Browser type

3. Device type

4. Error logs and crash reports

5. Performance metrics

6. General usage patterns

3.5. Non-Personally Identifiable Information

We may collect aggregated or anonymized data that does not identify an individual.

4. How We Collect Information

4.1. Directly from You

We collect information when you:

1. Create an account

2. Purchase a device or subscription

3. Contact customer support

4. Submit forms on our website

4.2. Automatically Through the Service

We may collect information automatically through:

1. Cookies

2. Analytics tools

3. Diagnostic monitoring systems

4. Device provisioning systems

4.3. Through Third-Party Service Providers

We use third-party service providers to host, process, store, analyze, and transmit data necessary to operate the Service. These providers process information on our behalf pursuant to contractual confidentiality and data protection obligations.

5. How We Use Information

5.1. We use personal information to:

1. Provide and operate the Service

2. Provision and configure devices

3. Manage subscriptions and billing

4. Provide customer support

5. Monitor system reliability and security

6. Detect fraud and abuse

7. Comply with legal obligations

8. Enforce our Terms of Service

5.2. Legal Basis for Processing (Where Applicable)

Where required by law, we rely on:

1. Performance of a contract

2. Legitimate business interests

3. Legal obligations

4. Consent (where required)

6. Device Management and Platform Providers

6.1. Certain devices may utilize third-party platform services and enterprise mobility or mobile device management systems to enable:

1. Device provisioning

2. Security enforcement

3. Configuration management

4. Policy compliance

6.2. During provisioning and operation, device identifiers and configuration data may be processed by these platform providers under their own privacy policies.

6.3. TECHLESS does not sell personal information obtained through these systems.

7. Disclosure of Information

7.1. We do not sell personal information.

7.2. We do not share personal information with third parties for their independent marketing purposes.

7.3. We may disclose information:

1. To contracted service providers that assist in operating the Service

2. In connection with a merger, acquisition, or asset sale

3. To comply with legal obligations

4. To protect rights, safety, or property

7.4. Categories of Service Providers may include:

1. Hosting and cloud infrastructure providers

2. Payment processors

3. Identity and authentication providers

4. Email and communication providers

5. Analytics and diagnostics providers

6. Device provisioning and management platform providers

7. Customer support platforms

We may change service providers over time.

8. Cookies and Tracking Technologies

8.1. We use cookies and similar technologies for:

1. Authentication

2. Security

3. Analytics

4. Performance monitoring

5. Preference storage

8.2. You may disable cookies through your browser settings. Disabling cookies may affect functionality.

9. Data Retention

9.1. We retain personal information only as long as reasonably necessary to:

1. Provide the Service

2. Fulfill contractual obligations

3. Comply with legal requirements

4. Resolve disputes

5. Maintain security

9.2. Retention periods vary depending on the type of data and applicable legal requirements.

10. Security

10.1. We implement reasonable technical, administrative, and physical safeguards to protect personal information.

10.2. Security measures may include:

1. Encryption in transit

2. Access controls

3. Role-based permissions

4. Secure hosting environments

10.3. No system can guarantee complete security.

11. California Privacy Rights

11.1. If you are a California resident, you may have rights under CCPA/CPRA, including:

1. Right to know what personal information we collect

2. Right to request deletion

3. Right to request correction

4. Right to opt out of sale (we do not sell personal information)

11.2. To exercise your rights, contact hi@wisephone.com with the subject line “California Privacy Request.”

12. EEA and UK Rights

12.1. If you are located in the EEA or UK, you may have rights including:

1. Access

2. Rectification

3. Erasure

4. Restriction of processing

5. Objection

6. Data portability

7. Lodge a complaint with a supervisory authority

12.2. Requests may be submitted to hi@wisephone.com.

13. Children

13.1. The Service is intended for purchase and administration by adults.

13.2. Where devices are used by minors, personal information is provided or authorized by a parent or legal guardian.

13.3. If you believe personal information was collected improperly, contact us at hi@wisephone.com.

14. International Transfers

14.1. Information may be processed and stored in the United States or other jurisdictions.

14.2. Where required by law, we rely on appropriate safeguards for international data transfers.

15. Contact Information

Techless, Inc.
123 E. 7th Street
Shiner TX 77984
hi@wisephone.com